Your privacy is our priority
At 44bt, your personal information is stored with the highest level of security. Through SSL encryption and strict policies, we ensure your information is fully protected.
Table of Contents
1 Introduction and Scope of Policy
44bt ("we", "our", or "platform") provides a trusted online gaming service for players in Bangladesh. This Privacy Policy ("Policy") informs you in detail about how we collect, process, store, and protect your personal information.
This Policy applies when visiting the website https://44bt.cam, when creating or using an account, when playing our games, when completing transactions, and when contacting our customer support.
By using 44bt's services, you accept the terms described in this Privacy Policy. If you disagree with any part of this Policy, please stop using our services and contact us.
2 What Information We Collect
We collect various types of information to provide and improve our services. The categories of information collected are detailed below:
2.1 Identity and Account Information
- Full name and username
- Date of birth (for age verification)
- Email address
- Residential address
- National ID card or passport number (for identity verification)
2.2 Financial and Transaction Information
- Mobile banking account numbers (bKash, Nagad, Rocket, Upay)
- Deposit and withdrawal history
- Transaction date, time, and amount
- Type of payment method
2.3 Gaming Activity Information
- Game play history and statistics
- Betting patterns and habits
- Bonus usage history
- VIP level and points information
2.4 Technical Information
- IP address and device information
- Browser type and version
- Operating system information
- Site browsing session time and duration
- Referral source and click data
3 How We Collect Information
44bt collects your information in several ways:
3.1 Information Provided Directly
When you register at 44bt, complete your profile, make a deposit or withdrawal, or contact our customer support, you directly provide us with your information. This information is essential for us to deliver our services.
3.2 Automatically Collected Information
Through our servers, cookies, and analytics tools, we automatically collect certain technical information. This information helps us ensure the security and effectiveness of our services.
3.3 Information Received from Third Parties
For identity verification or fraud prevention purposes, we may collect information from legitimate third parties. Applicable laws are always followed in such cases.
4 Purpose of Using Information
We use your information only for lawful and specific purposes. Details are provided below:
4.1 Service Delivery and Management
- Creating and managing your account
- Processing deposits, withdrawals, and transactions
- Providing gaming services and bonuses
- Managing VIP benefits and rewards
4.2 Identity Verification and Legal Compliance
- Ensuring age verification (following the 21+ rule)
- Preventing fraud and money laundering
- Meeting legal obligations
- Preserving evidence for dispute resolution
4.3 Customer Support and Communication
- Providing 24/7 live chat and email support
- Resolving technical issues
- Sending important account-related notifications
- Informing about promotional offers and updates (with your consent)
4.4 Service Improvement and Personalisation
- Analysing and improving user experience
- Delivering content according to your preferences
- Activating responsible gaming tools
- Identifying and resolving technical errors
5 Information Storage and Security
44bt takes the highest technical and organisational measures to protect your information. Our security framework is described below:
5.1 Encryption and Technical Protection
All your personal and financial information is protected by SSL (Secure Socket Layer) encryption technology. All data travelling between our servers and your device is transmitted in encrypted form, making unauthorised access practically impossible.
5.2 Firewall and Access Control
Industry-standard firewall systems, anti-DDoS protection, and strict access control methods are maintained at our data centres. Only authorised personnel can access your information within a limited scope.
5.3 Data Retention Period
We retain your information only for as long as necessary. Even after an account is closed, certain information may be retained for a defined period in accordance with applicable law for the purposes of meeting legal obligations, resolving disputes, or preventing fraud.
5.4 Response to Security Breaches
If a data security breach occurs for any reason and may affect your information, we will notify you and the relevant authorities as quickly as possible and take the necessary corrective steps.
6 Sharing Information with Third Parties
44bt does not sell your personal information to any third party. However, information may be shared in the following limited circumstances to deliver our services:
6.1 Payment Service Providers
To process deposits and withdrawals, necessary financial information is shared with payment service providers such as bKash, Nagad, Rocket, and Upay. These providers operate under their own privacy policies.
6.2 Game Software Providers
Game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, PG Soft, JILI, Spribe, and Ezugi use limited technical information to ensure fair gameplay. No personally identifiable information is shared with these providers.
6.3 Legal Obligations
In response to court orders, legal proceedings, or legitimate requests from authorities, necessary information may be provided in compliance with applicable law. In such cases, we always seek legal advice and work to protect your rights.
6.4 Third-Party Accountability
All parties with whom we share information are required to operate under strict confidentiality agreements. They may use information only for specified purposes and in accordance with our instructions. Use for any other purpose is strictly prohibited.
7 Cookies and Tracking Technologies
44bt uses cookies and similar technologies to improve your browsing experience and ensure the effectiveness of our services.
7.1 Types of Cookies
- Essential Cookies: Essential for maintaining login sessions and ensuring security. These cannot be disabled.
- Functionality Cookies: Used to remember your preferences and settings.
- Analytics Cookies: Help analyse site usage and improve our services.
- Marketing Cookies: Used to display relevant offers based on your preferences.
7.2 Cookie Controls
Through your browser settings, you can control or disable non-essential cookies. However, disabling cookies may limit certain features of our service and affect your gaming experience.
8 Your Rights and Choices
As a registered user of 44bt, you have the following rights over your own information:
8.1 Right to Access Information
You can request a copy of your personal information held by us at any time. We will provide the information within a reasonable time of receiving your request.
8.2 Right to Correct Information
If your information is incomplete, incorrect, or outdated, you can contact us to have it corrected. Keeping accurate and up-to-date information helps ensure the quality of your service.
8.3 Right to Opt Out of Marketing Communications
If you do not wish to receive promotional emails or notifications, you can use the 'unsubscribe' option in any marketing email or contact us directly to express this preference. However, essential service-related notifications cannot be stopped.
8.4 Right to Close Your Account
If you no longer wish to use 44bt's services, you can request account closure through our customer support. Even after the account is closed, certain information will be retained for a defined period under legal obligations.
8.5 How to Exercise Your Rights
To exercise any of the above rights, contact us via live chat or email. We will fulfil your request as quickly as possible after verifying your identity.
9 Protection of Minors
44bt's services are for persons aged 21 and above only. We strictly prohibit minors from registering or using our services.
During registration, we conduct an age verification process and may request additional identity verification if needed. If any user provides a false age to open an account and this is later discovered, the account will be closed immediately and all relevant information will be processed in accordance with applicable law.
If you suspect that a minor is using our platform, please notify our customer support immediately.
10 Policy Changes
44bt reserves the right to amend this privacy policy from time to time as needed. If there are significant changes to the policy, we will notify you in the following ways:
- Displaying a notice on the main page of the website
- Sending a notification to your registered email address
- Showing a notification of the new policy at the time of login
Continued use of our services after any changes will be taken as your acceptance of the new policy. We recommend that you visit this page regularly to stay informed about the latest version of the policy.
Note: This privacy policy is an important legal document governing your relationship with 44bt. It complements our Terms & Conditions and Responsible Gaming policy. For any questions, please visit our FAQ page.
11 Contact
If you have any questions, comments, or complaints regarding this privacy policy, please contact us in the following ways:
- Email: [email protected]
- Live Chat: Available on the website 24/7
Our customer support team is always ready to assist you in Bengali. We will endeavour to respond to your request within a reasonable time of receiving it.
Need more help?
Email Support
Email us for any privacy-related requests:
[email protected]
Live Chat
Our Bengali live chat service is available for you 24 hours a day, 7 days a week.
Terms & Conditions
Visit the Terms & Conditions page to learn about the detailed rules governing our services.